Question 1

How quickly will Childcare Marketing Group respond to my enquiry?

Accepted Answer

Most enquiries are answered within 4 working hours. Anything submitted via 'Book a Business Review' gets a calendar link sent within 60 minutes.

Question 2

Which regions does CMG serve?

Accepted Answer

We work with childcare owners across the UAE, US, Australia and UAE — with native English-speaking account managers in each region.

Question 3

Is the Business Review session really free?

Accepted Answer

Yes — 30 minutes, no obligation, no pressure. You walk away with a tailored plan you can keep whether or not you decide to work with us.

Question 4

Can we contact CMG by phone?

Accepted Answer

Yes. Phone numbers are listed by region on this page. For fastest response, email hello@childcare.marketing or book directly via the Business Review link.

Question 5

Do you work with single-site nurseries or only big groups?

Accepted Answer

Both — roughly half our members are single-site owners. We have packages designed specifically for owner-operators with smaller budgets.

Question 6

How quickly will you respond to my message?

Accepted Answer

All enquiries sent through this form are answered the same working day — usually within 2 hours during UAE business hours. Out of hours messages get a personal reply by 9am the next working day.

Question 7

What's the quickest way to speak to your team?

Accepted Answer

Book a free 30-minute Business Review using the booking page — you'll get a confirmed slot in our diary within 48 hours and a strategist on the call.

Question 8

Do you work with nurseries outside the UK?

Accepted Answer

Yes. We support daycares, preschools and early learning centres across the US, Australia, UAE and Canada with regional account managers in each market.

Question 9

Where are your offices?

Accepted Answer

UK offices in London and the Midlands, plus a Middle East office in Dubai and a US team. You can drop into any of our offices by appointment.

Question 10

Can I phone you directly instead of using the form?

Accepted Answer

Yes. Our regional phone numbers are listed on this page and route directly to a strategist (not a switchboard). Office hours are 9am–6pm local time, Monday to Friday.

Question 11

Do you offer support outside business hours?

Accepted Answer

Existing members get 24/7 critical support via their dedicated WhatsApp group. New enquiries are answered the next working day.

Question 12

What information should I include in my first message?

Accepted Answer

Your nursery name, location, current occupancy and what you'd like to improve (enquiries, recruitment, profit). That's enough for us to come back with useful next steps.

Question 13

Will my data be kept private?

Accepted Answer

Yes. We're GDPR-compliant — your details are only used to respond to your enquiry and never shared, sold or added to mailing lists without explicit consent.

Question 14

Do you charge for an initial consultation?

Accepted Answer

No. The first 30-minute Business Review is free and obligation-free. You'll leave with actionable advice whether or not you choose to work with us.

Question 15

Can I send you my existing nursery website to review?

Accepted Answer

Absolutely. Include the URL in your message and we'll do a free audit covering speed, mobile UX, SEO and conversion before we speak.

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Contacting CMG — Frequently Asked Questions

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